The people that manage the Tidewater Chapter are made up of vendors, users, consultants, systems integraters and more. They are employed in government and commercial sector jobs. The one thing they all have in common is the belief that supporting their ARMA chapter is important enough to volunteer their valuable time. Our officers and committee members for Chapter Year 2017-2018 are shown below:
Darlene Barber, CRM
Newport News Shipbuilding
4101 Washington Avenue
Newport News, VA 23607
Norfolk Southern Corporation
Director Information Governance
3 Commercial Place
Norfolk, VA. 23510
Michele L. Trader, CRA
Hampton Roads Transit
Records Management Administrator
Susan E. Marziani
City of Virginia Beach
Jonathan D. Tillman
City of Hampton
Records Management Specialist
22 Lincoln Street, Hampton, VA. 23669
Darlene is the Manager of Regulatory Documentation for Newport News Shipbuilding.
Having been employed there for 30 years, 27 of her years of service have been in the field of Records Management. In her current position, Darlene administers the Company’s comprehensive Records Management Program, as well as its Technical and Specifications Libraries. Aside from these responsibilities, she is also a Quality Lead Auditor, qualifying her to manage the planning and performance of Quality System Audits.
An active member of Tidewater ARMA, she has served on the Board in several capacities, and is currently Chapter President and Historian. Upon joining the Chapter in 1998, she immediately proceeded to integrate herself fully into the Chapter, signing up for service on several committees. In 1999, after only one year of membership, the Nominating Committee approached Darlene requesting that she consider a position on the Board as Vice-President. She answered the call and the rest is history. For twelve of her nineteen years in the Chapter, Darlene has served on the Board in some capacity.
Since February 2009, Sarah Quisenberry has served as Director Information Governance responsible for implementation of the Records Management Program, the e-discovery team to ensure accurate and complete collection of data and information in response to litigation, the Data Loss Prevention program to ensure data privacy is protected and access to personal and financial data is authorized, and legal billing in the Law Department at Norfolk Southern Corporation. Quisenberry marked her 26th anniversary with Norfolk Southern in October 2017. During her career she has worked in the Strategic Planning Department, on the Conrail merger team, and in the Casualty Claims department. Prior to NS, she worked for The Travelers Insurance Company in Hartford, CT. Quisenberry received her MBA from the Raymond A. Mason School of Business at The College of William and Mary. She graduated cum laude with a BSBA from The E. Claiborne Robins School of Business at The University of Richmond. She is a member of Omicron Delta Epsilon, the International Economics Honor Society. She earned her ARM (Associate Risk Management) certification from the Insurance Institute of America.
Michele is the Records Management Administrator for Hampton Roads Transit. Michele manages the active, inactive, and archival records and serve as the overall records expert for Hampton Roads Transit. She also represents HRT as the Records Officer to the Library of Virginia. Michele has 25 years of experience in positions in Records Management and Technical/Business Libraries. While in the Tidewater ARMA Chapter she has served as President, Vice-President, Secretary, Treasurer, and Past President.
Michele has been a member of ARMA International and the Tidewater Chapter since 1996 and has served on several task force teams at the International level and she recently agreed to serve on the Mid-Atlantic Region Board as Chapter Advisor on Membership and Marketing. Michele recently earned her CRA certification from the ICRM.
Susan is the Records Manager for the City of Virginia Beach, Virginia
The City of Virginia Beach’s records management program began in 1989 and provides records services for all city departments, court operations and our school district. They have three city-owned storage warehouses in addition to commercial use. The Records Management program consists of four full-time and two contract employees who manage approximately 1,100 records requests per month in addition to routine records destruction, transfers, and training. Susan has been with the City of Virginia Beach since 1994 and joined Records Management program since in 2006.
Susan has been a member of the Tidewater Chapter of ARMA International since 2006. She has been the Secretary for the Chapter since 2016 and has served as Chair and member on several of the Chapter’s Committees.
Jonathan is the Records Management Specialist for the City of Hampton, Virginia. A graduate of Old Dominion University, he earned his BA in Education with a minor in Administration Support Technology.
Jonathan manages the City of Hampton’s Records Management program for all 43 departments. The Records Management program advises IT and Department managers as well as records professionals on responsible record-keeping principles and ever-changing guidelines and laws of the Library of Virginia. He is the administrator for the City’s electronic document management system – Laserfiche. Manages the City’s off-site physical records and Freedom of Information Act (FOIA) request.
Jonathan has been in the Records Management field since 2008 and has been a member of the Tidewater Chapter of ARMA International since 2008. He has served as the Secretary once, Vice President and President twice since being a member of ARMA. He has served as Chair and member on several of the Chapter’s Committees. Jonathan has been the Chapter's Webmaster since 2010.